Connor was very good when we had the heating issue period we have an old gas furnace which pooped out on us and he repaired it all the while of course being courteous and we are going to be installing a tankless system soon. He remembered us from our previous engagement when we installed the ACs last year so that was very nice as well.
Thank you to Connor T, Matt S. and Santiago. Good Job. Good Job and Good Job.
Having received many estimates for a new gas boiler I decided on Varsity for many reasons. Their rave reviews online, their customer support ( someone always answers the phone and was kind and considerate) and their reputation for doing quality work. I had a hot water issue that I thought was boiler related and after signing on with Varsity they were able to give me a complete hot water set up for no cost until all the permits were cleared for the boiler install. Being that were in the middle of the pandemic the permit took 3 months to get due to less staffing in our town offices. Dave at Varsity always took my calls for updates and if he was busy someone else would. When it came time for the new boiler their crew was always wearing masks. These guys spent a day and a half here and were always respectful to the household and to the concerns of covid 19. Dave was the supervisor on the job and Connor did the install like a true artist. I called these guys after getting multiple estimates from Facebook groups and referrals but they were the only ones that were licensed and insured. I know I’m stating the obvious but too many people are getting these types of jobs done and then when something goes wrong there’s no support. All the guys from the varsity team care and really respect you and the work they do. Tim was also great along with all their assistants. Thank you Varsity!!
Connor successfully diagnosed and corrected the problem as well as tidy up internal seals to address a potential safety hazard. We appreciated Connor's timeliness and professionalism.
Connor & Matt responded to my request for an examination and evaluation of my current boiler which is 20 years old. Connor was thorough and extremely helpful in pointing a variety of options from repair to replacement using similar equipment or upgrading to more modern technology. I await their estimates in writing.
Connor was very friendly, professional & knowledgeable. Diagnosed the problem immediately and how to remedy the situation. Also, explained how & where the water comes into the home and into the oil burner. Learned things We never knew before. Even showed us where the valves are for the water coming into home. Had we known that, we could have turned off the water as soon as we discovered the leak to minimize any water damage at the site of the leak. We will highly recommend him to anyone searching for a good plumber in the future and we give him a 5 star review.
Connor, as many other Great Varsity Technicians, took on our beast of burden: Navien. Connor was patient, educated, professional and talented diagnostician. It actually took a weekend to get this beast of a machine, to work right. Connor was willing to wait out the shipped parts, the faulty "O" rings and other stuff, and come back to finish the Navien. Great Work.
I had an excellent experience having my new boiler installed. Connor and his team made a difficult situation much easier. I will definitely use your company again.
We had our boiler and water heater replaced which is not only a big job but an all day job .From start to finish Connor and his team went right to work . I was very impressed with their Knowledge and skill of updating our old boiler and heating system.
Connor came right in and fixed the problem immediately as well as told us about a few maintenance issues we should look at for the future. He’s super knowledgeable and sees things that I never even notice in a room that has an exercise machine. Super boring but I have tons of time to have spotted this but never saw what was obvious to Connor at a quick glance! He maybe be a young “kid” but this guy knows his stuff! Thank you Connor!!!??????
Connor and his team (Matthew & Brian) were exceptional. They installed a tankless hot water heater in my basement. They put everything back the way they found it, labeled everything & explained in detail how the system works and the work they did. They are amazing!
Connor,Brian and Gregory arrived on time and did an outstanding job throughout the day. Whenever I had questions they were answered politely and professionally. I highly recommend them
Routine maintenance is essential for the safe and efficient operation of your equipment. Varsity's affordable maintenance plans are custom-tailored to your needs, with additional benefits including exclusive discounts and priority service year-round.