Satisfaction GuaranteeLike A Visit From Family
Though it was only a check-up to make sure that our heating system was up to snuff for the approaching winter, Derek made it feel like a visit from a family member (which in a way it almost was, since he had serviced us a couple of years back, and we remembered him, as he did us!). Warm, friendly, and engaging, he was also highly professional in his demeanor and inspired us with the utmost confidence as he thoroughly went through the various steps required to check out our unit. Thankfully, all was in good order, except for a worn and moldy screen on the humidifier which Derek expertly caught and quickly replaced for us. Though it was obviously a business transaction, Derek's warm personality really made it a very pleasant experience; he chatted briefly with my mom and told her how he remembered her from last time, which made her smile and set a nice tone for the beginning of the day. Someone with Derek's personality really does put a human face on a service call, and at a time when there are many businesses to choose from for our home climate-control needs, this makes all the difference to us. Next time we need help with our heating or cooling systems, we'll never look anywhere but to Varsity - and we'll make sure that they send us Derek!!!
Highly professional and knowledgeable
Anthony was highly professional, knowledgeable, and thorough in his assessment and review of our home. He pointed out the challenges and possible solutions that we may consider with our whole house air conditioning retrofit. As an older home that does not currently have central air, we feel comfortable in working with Anthony and Varsity.
Highly professional and knowledgeable representative
Anthony was highly professional, knowledgeable and thorough; he pointed out the challenges with our proposed air conditioning retrofit, as well as viable solutions.
Fast Service Save
We lost our hot water at our Moms house less than 12 hours after her husband passed away. Erica set up a Fast appointment & 90 minutes later Conner was there !!! SAVE THX
Great service
Ryan has helped with water filtration system and related plumbing issues. Very knowledgeable and easy to work with!
Excellent Service
Brian was helpful and knowledgeable. He was also courteous and friendly. Thank you Varsity for having employees like Brian
Excellent Service
Derek was very helpful and knowledgeable, and he was friendly and courteous Thank you Varsity for having employees like Derek.
Excellent Service
Brian was very knowledgeable and helpful. He was courteous and friendly. Thank you for having employees like Brian
Excellent Company - Highly Recommend
I'm so happy with the work from Varsity! Chris, Santiago and Mario came to my house and were so very professional. I'm really happy with how prompt the office staff is, not only with answering the phones but getting someone to come either the same day or next day. I had an issue earlier in July that they came and fixed and even reimbursed when I decided to get a new unit at the end of August. They were able to come the next day, gave me a fully detailed offer, answering all of my questions. Very clean and I would highly recommend. Not sure how the price checks out in relation to other companies, however, they truly outdo themselves in terms of service, and often it's worth the money.
PERFECT PRESENTATION
Very knowledgable and thorough. If the rest rest of the crew is as competent I think we will be in good hands. (Of course pricing will be a consideration and we have not received the proposal as of yet.)
Office Varsity Home Service
- 1610 Ocean Ave, Bohemia, NY 11716
- (631) 305-2227
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