Jimmy C. / James C.. excellent technician
James and Luis S. came to replace our furnace wire into a hard metal pipe. Since national Grid Technician wanted us to replace the wire that is Called to be a Suffolk county code violation. Thanks to Varsity responded our furnace issue. James / Jimmy answers all my questions. He is very pleasant, kind, professional, quick and very efficient to get the job done.
Raymond C. / Ray Capotosto is an excellent inspec
Raymond C. Is good , excellent plumber inspector He is very pleasant and answers all my questions. He make sure that everything is documented properly to get the job done for my furnace. He also make sure that everything works in the house properly during inspection. He is very thorough of his documentation and make sure that we have correct water pressure coming through the house.
Amazing work highly recommend
Vidal is such a pro! I was having issues maintaining the temperature of my shower which was very frustrating and Vidal from Varsity came to the rescue. He immediately identified the problem, educated me on how the system works and gave me tips for maintenance. He has the parts handy in his truck and was able to resolve everything in less than an hour. He also was very clean, put everything back to the way it was and also work shoe coverings as he ran back and forth between the shower and basement. Highly recommend!
Great Service
Very professional
Knowledge and Professional
John was friendly and super knowledgeable and very professional! Walked me through several super savers on boiler use and heating system!
RESPECTFULLY THANKFUL
Nightmare of no heat & leaking hot water tank. Contacted Varsity & received rapid call back. The first in home consultation was within no time. Received an email with photos of techs who would be at my home. . Brian & V were efficient & considerate. I chose to contract as a result. Later that day, a rep came by with THREE space heaters to keep my home comfortable. Next day, bright & early, 4 great gentlemen came & installed a new boiler & water tank. They were considerate, clean and did a great job! I couldn’t be more pleased. Anyone needing work shouldn’t hesitate contracting Varsity Home Service. Without a referral, it is daunting to select a company. Hope this helps your decision.
Never use this company
My family and I were robbed of money and left with no heat for the whole weekend. I called for my burner not staying on. They sent 2 techs to my house on Friday afternoon. After the 100 dollar diagnosis of the problem they told me I need to full tune up and cleaning. They said that was causing the problem. After they did the work it was working. I paid 700 dollars. Within 2 hours of them leaving my heat stopped working again. I called back and they said they were sorry but they couldn't get back to my house till Monday. They said apologized and said they would make it right. Monday came and by then my son I had to keep home because my house was 55 degrees all weekend and he got sick. The techs came in looked at it and said oh you just need a small part. I said ok they swapped out the part and after 3 min it was working. Then they said it will be 600 dollars. I was shocked. They called the office and asked if they could do better with the price because I was not happy and I heard over the phone the manager saying no. I refused to pay and asked them to leave. I called up and spoke to the manager and after awhile he said what do you want to do I can't fix things for free. So we finally Decided on me having to still pay 200 dollars. They claim they are family run business but no family business would do this to somebody. I would never recommend this company to anyone. I'm still mad that I had to pay 200 for something that should of been diagnosed the first time.
New hot water tank
Ramon and Jake were very professional and competent!
Excellent service
Ray was not only kind but explained everything to me and answered all my questions. I have never met a nicer plumber! I will request him every time!
Major HVAC/plumbing upgrade
Following a heating failure we decided to replace our 30 yr old main level furnace & AC units & 15 yr old water heater all at once. Varsity team of Alexis & Craig & Francisco showed up early the next day and completed the entire job in about 8 hours. Very competent, very efficient, very neat. Wouldn't know they'd been there except the heat was working, the hot water was hotter, and the A/C was cooler! Very satisfied. Another plus was Varsity current customer discount on the job. Plus, from experience, Varsity is always quick to respond in an emergency.