Awesome!
So professional. So polite. So knowledgeable
Boiler Install
15 year old boiler needed replacement. Team that came in was professional, worked very neatly and quickly, answered all of my questions, left a spotless area. Very happy with their service.
Heating inspection
Brandon C. Came today 10/17/2023 to do our yearly inspection on our heating system. He was very thorough and neat. He knows his business and was articulate in talking to my husband and myself. We are considering updating our heating system and he was very knowledgeable in the latest in heating systems. From 1 to 10 with 10 being the highest, I would give him a 10.
Heating start-up
Larry arrived as scheduled for our annual hearing check-up. He was very knowledgeable and made some suggestions. He also noted a repair that needs to be addressed in our hot water tank. In addition to his knowledge, he is very professional and personable, and we were glad for his help today.
Day of Inspection
Very informative. Thorough inspection. Very friendly and pleasant.
Craig Kopf is an excellent technician.
Craig K. is an excellent technician. We called varsity customer service due to safety malfunction of our gas furnace, The gas furnace only blowing cooled air and no heat coming out from the ignition. Luckily the customer service is kind enough to schedule us on the same day . We are very much thankful that the varsity customer representative able to dispatch a tecnician in the afternoon . Craig K. was excellent and very knowledgeable, efficient, kind, patient and pleasant technician. He is able to fix the furnace issue right away. He also explain to us that we need a wind proof chimney cap to prevent the furnace shotting down to safety. Thanks to the varsity team specially Craig. We have our heat back.
Performance
Anthony is a top notch technician. After dealing with Derick all these years, I was not prepared for excellence in someone new BUT that’s what occurred!!! Thank you for exceptional employees.
Service
Tyler was Polite, Professional, eager to help and answer any questions I had. He was respectful of my home and performed his work with a pleasant attitude. Tyler is definitely an asset to Varsity! Thank you
Service
Tommy was Polite, Friendly, and Professional. He was respectful of my home and performed his job with a pleasant attitude. He was knowledgeable and answered all my questions in a way I understood. Tommy is definitely an asset to Varsity! Thank you.
Annual furnace inspection
Larry was courteous and inspected all areas of the furnace. Larry presented us with all the parts of the inspection that was done.
