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Arthur was here for plumbing maintenance review. I had 2 on the spot problems which he fixed at this time. He had come prepared with the necessary equipment on his truck. When i had questions he took the time to explain fully and was pleasant and agreeable. He gave me full eye contact in all his communication. One question he didn't know readily, but took the time to call back to the office and discover the answer so that i might schedule for that issue appropriately.
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