Fabulous
This company really knows what they’re doing. Their service is impeccable. From the moment you first call in, to the tech arriving at your home. They must provide customer skills to their employees. James arrived and greeted me and actually looked at me ( a surprise from the younger generation). He diagnosed the problem and explained the repair and maintenance needed. I’ve been very pleased with this company and would give them ten stars if I could. Thanks Varsity.
Excellent Service
Chris and Jake were my team for my cooling system service. They worked well together. They were friendly and went right to work to fix my problem. A great team. Thank you for checking twice to make sure the noise in my attic was gone.
Excellent Service
Very Satisfied with service. Chris made sure I was satisfied with all my questions that I was concerned about. it was a pleasure meeting Chris.
Systems check
I have been a Varsity customer for over 13 years. I have had many technicians here over that time, all were very good. James is the best and the most knowledgeable so far. His professional and overall demeanor was outstanding. This is someone that can be trusted. When I need Varsity again I will ask for him.
Ac
Derek was a pleasant tech spoke about my options and I’m happy that my ac is working properly now .I’m hoping the leak is in the evap be less than the condenser .
Installation
My experience with Eli J. and his team members proved to be above and beyond my expectations,. They worked diligently and answered all my questions in a respectful way. I definitely will recommend. This is not my first experience with Varsity, and so far, I have been pleased.
3x the price
Experience took all of 2 minutes. I explained i needed my 2 units recharged. He said ok thats $550per unit. I said wow that alot, ive needed it done the last few years and that 3 times what i normally pay. I asked why couldnt the girl tell me that on the phone? He said shes mot allowed. Thats how they get u for the service call. I called around and had it done for $425. Tech said they charge alot because they have alot of overhead. No thank u, never again Varsity
Great service
Diagnosed the problem fast and made repairs but had to wait a week for an appointment, a week without cool air is a long time
Inspected Central Air Conditioning Unit/Furnace
Kyle was very thorough. He is very polite, neat, and professional. He spoke with my husband, Richard, and went over a few things with him. We recommend him to everyone. Varsity needs to make sure they keep this excellent service rep employed there. We would love for him to come to our home every time we call Varsity for HVAC service.
Plumbing service
Artur was polite neat and very professional A delight to deal with