From my initial call speaking to Jennifer to meeting my Tech. Tim Koerner. Then speaking to Suzanne it's been a wonderful experience. Jennifer gave me a call back to let me know when Tech was coming. Tim the Tech was so nice and spot on!! He's coming back tomorrow to do another job. He's our guy for GOOD!! Thank You Suzanne for talking to the Dispatcher to allow Tim to come back tomorrow!! They had him set to do another job but put me in the 8 a.m. slot so we could have Tim again. He replaced both 90° angle fittings that run to washer. Tomorrow he will replace our old stripped 3 piece shower handle to a one piece. He explained that companies are fazing out 3 piece units so parts are becoming harder to get. Thanks Tim for the Heads Up. The price was doable for us. And we are Seniors on mine alones fixed income. Lastly. Their reviews were Top Notch!! When l saw so many Italian customers as l am one myself and l know how we are with our homes & gardens l said go for it!! Glad l did!! Tim Koerner will be our Plumber as long as he works for Varsity. Highly recommend. Remember. Nothing is cheap today and you get what you pay for. Good Ventures to all looking for a excellent company. Johnny I. ??????
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