Excellent Service
When we discovered overnight there was a major leak somewhere in our plumbing we called Varsity at 7:15am, spoke to someone in the office and explained our emergency situation. She was very pleasant, understood our situation and told us Vidal would be at our house in 15 minutes, and he was! Vidal was extremely knowledgeable, professional, polite, thorough, patient and honest. He did an excellent job locating where the leak was and he explained everything that needed to be done. Once it was determined what the job was going to entail, Varsity sent another person (John C.) to work with Vidal to repair the leak behind the wall. John C. was also polite, professional and knowledgeable. The job was completed by 2:00pm. Since we were very pleased with the work Vidal and John C. did, we scheduled them to come back and fix some other issues. We plan on continuing to use Varsity in the future and would highly recommend them.
Excellent Service
The service I received from Christopher Ioannou today was outstanding. Normally when most techs arrive, they are time stressed to meet multiple obligations. Today Chris installed my NuSheld. The original stop functioning in around one year. He explained how I would know it was working. He showed me the LED light to confirm its was functioning. He showed me a switch to shut it off in the winter when the air conditioning is not in service. He even came in the back to explain why I should not completely cover my outside Comfortmaker in the winter. All in all you have a great employee. Give that man a raise. :)
AC check up
Larry was very helpful and explained everything he did to me
We Love Varsity
A wonderful experience
annual Maintenance
Larry was excellent in providing all details about the system, if it needed repairs, which repairs, costs, etc. Very informative, answered all questions asked and very courteous.
5 Stars
Excellent service and advice!
Good
Jon Ward was punctual, courtesy and knowledgeable Excellent team member of Varsity
Excellent job
John was very thorough and professional with servicing my bath sink issue. He took the necessary steps to ensure that everything was back up and running efficiently.
Installed Air Scubber
John is the best service tecwe ever had. He truly cares about his job and does it thoroughly. He takes his time and makes sure it's done right! We want John to do our work all the time
Professionalism
Craig took the time to explain what he was doing as part of the annual inspection. He explained the proper use of the remote for optimal performance. All over, a reassuring experience restoring my faith in the firm.