Professional and courteous.
Chris was totally professional. He diagnosed the problem with the unit and carefully explained all of my options and answered all of my questions. I see why Varsity has a 5 Star rating!
We’re all cool again
Chris had our system up and cooling in a very short time. He was very polite and professional,did a great job! Thank you,Chris
Professional Service
As always, Derek did a fine job. He is a wonderful representative and very knowledgeable.
Very happy
As in the past, we were very happy with the service we received. Varsity called us to schedule out yearly tune-up on our acs. The technician, Derek, was professional, knowledgeable and personable. As in the past, a very positive experience.
Air Conditioning
Chris, Erica, and Anna were extremely helpful and kept me updated throughout the entire time until Chris arrived. Very thorough and professional thru entire process and very much appreciated. I Highly recommend Varsity!
Will highly recommend
I made an appointment because my AC wasn’t working at all. I was given an appointment the very next day. The technician, Derek, was professional, knowledgeable and personable. He diagnosed and fixed the issue and communicated with me every step of the way. A very positive experience.
Excellent service
Making an emergency call is never a pleasant experience but thanks to all from Varsity they helped get the job completed as quick as possible. I have always been on the giving end of customer service and today I was on the receiving end. I felt like I was made the priority. Ryan was able to troubleshoot, get us the necessary part delivered while they continued to do what they needed to. I had hot water running again in no time. Thank you!!
Excellent service
Excellent service very knowledgeable
Possible repair
James was very nice and knowledgeable. He was very easy to speak to understood my concerns. He was also very personable and I know that my problem will get taken care of due to his work ethic. Get more people like him!!
Super fast and COOL ...
You can't find someone else who can do what James has done , fast and furious, for my house --- making it COOL again within 2 hours! The whole VARSITY team, from Erica (email) to Melissa (phone call) to James (THE man!), has done a superb job! Thank you, VARSITY! And THANK YOU, JAMES!!!
