Annual Maintenance service
We had our annual maintenance service on Jan 16, 2025. The technician who came to do the inspection was John. He was very professional. He checked each of our bathrooms, kitchen and laundry room. He explained the issues that he was finding, in each of those rooms. He gave us three options to consider, He e-mailed the options to us so that we could review and decide what we wanted to do.
John Fixed It
John came out for a clogged line per the previous tech and after talking with me and looking at the issue he quickly determined it was an issue with the float sensor. After some adjusting the system seems to be working and best of all no clogged pipe. John was knowledgeable and explained what he found and what he did to repair. I need a follow up from the office on warranty paperwork of the installed units.
Bathtub faucet
Hassle free Very efficient Clean, courteous, professional work
John Contino is great and considerate technician.
John Contino came to my home to assess my plumbing issue. He tried his best to help us to resolve the problem. It was working for a little bit but the problem come back and found out later the toilet needs more work.He comes back on the same day check the job. John is very considerate and fair to his customer. He considered our payment on that day to be our deposit for the next job. Since my bathroom needs more work. He said if he cannot do the job someone will do it for me the next day. John is an asset of the company.
Excellent Service
John did an excellent job of changing the water filter. He explained everything thoroughly, and was very courteous and friendly. He was extremely helpful in teaching me about the valves and how the filter works. Thank you for the service John provided. Because of John, and Varsity Home Service we have healthy water and are safe in our home.
Yearly Maintenence
He was professional, courteous and did a thorough job completing the work that needed to be done. He wasn't forceful in recommending the work that needed to be done, but instead was honest, which I appreciated.
Excellent service.
Very pleased with quick response from Varsity,. The technician, John C.., was very professional and did an excellent job replacing my leaking kitchen faucet. Highly recommend Varsity!
Excellent Knowledge
Great Technician. Helped me understand what I needed and what I didn't.
shutoff valve and shower faucet repair
lVarsity employees John and Brian performed maintenance to replace a main shut off valve. Then they also replaced a malfunctioning faucet assembly in my shower. Both techs acted in an efficient, professional manner. They explained what they were doing, and why they were doing it. They were neat, and cleaned up after the work. My family and I recommend these two techs. We have called upon Varsity several times in the past years. They also showed us that the main shut off valve on the Water Authority's side was leaking, and the ground wire was corroded. We have notified the Authority. We would not have known about this problem if the techs had not told us.
Toilet Replacement Wonderful Experience
I had my toilet in bathroom replaced. John C was very knowledgeable and neat and so pleasant The job went so fast and clean and professional. I will definitely use them again and recommend to family and friends! Thank you!
