Both Vidal and Brian were very professional, knowledgeable and courteous. My concerns about an issue in my home were addressed. I will be using Varsity in the future!
Amazing. Artie and Jack fixed a leak that I’ve had for years. No plumber or handy man have been able to do. Professional, friendly and courteous. Can’t thank varsity enough for sending such a great team!
Clear and quick diagnosis of problem
Craig and Chris arrived promptly and assess the situation. He restored heat functionality and discussed the possibility of replacing my unit with more efficient system. Took the time to gather all the information and energy requirements for my home to give Vincent the information to draft an estimate for replacement. First time customer at Varsity. Impressed with the communication and continuity of service.
Quick Diagnosis and fix
Very pleasant. Address issues quickly and was very clear and clean.
went above and beyond
Jon Ward is a terrific service tech. He went above and beyond to get our furnace up and running, he came back the 2nd day. I can see why you have him training newer tech's. Great Work Ethic, deserves a raise and promotion!
Honestly the both of them were the best, they found a complicated system. One that is not fully supported by the manufacture and made it work again. I have heat and hot water. Most of all the customer service was on point and they kept themselves very professional. I will keep on using your services as long as you have employees like this.
John Fixed It
John came out for a clogged line per the previous tech and after talking with me and looking at the issue he quickly determined it was an issue with the float sensor. After some adjusting the system seems to be working and best of all no clogged pipe. John was knowledgeable and explained what he found and what he did to repair. I need a follow up from the office on warranty paperwork of the installed units.
Anthony S and Craig K were very professional , thorough and knowledgeable they did an excellent job I will highly recommend them to anyone needing their services they are an asset to your company Thank You
Waste line blocked
John and Brian did a great job