Wow!!
Best service I have ever experienced , Danny was so informative and polite, he talks about his trade like he loves getting up every day and working in the worst areas of the house, he went from my extremely tight attic which had to be over 100 degrees to crawling around my crawl space under my house. He explained everything he was doing and kept me informed about what he found during my cooking inspection and also did everything in his power to get us the best possible price. He also did a great job teaching his apprentice while making sure he double and triple checked all work done...PS he is also quite easy on the eyes. I would definitely recommend varsity to anyone looking to get top notch service . I’m sure all varsity technicians are great but if your lucky enough to get Danny you will be in great hands. Varsity is lucky to have such a unbelievable senior technician in this
Outstanding
Luis was the technician who responded to my service call. He was very professional while giving me a full explanation of the problem and promptly repairing it. Before leaving he checked the system for any potential problems. He is an asset to this company.
Ac unit
Derek was very helpful.
Star up
A problem was encountered upon the startup of the upgrade of an "AC system. Mike trouble shot the system and was able to find the problem in less than 15 minutes. I found Mike to be very knowledgeable and professional.
Excellent service
Ryan was super accommodating and calming. He explained my options and went the extra mile.
Exceptional Service
Ryan is an exceptional, skilled technician, and was able to locate and solve the problem. He is a very kind and friendly person. He is a credit to Varsity.
Good experience
The technician was polite and efficient and explained everything!
Professional
Steven was professional very courteous and knowledgeable young man.
Best AC Guy I’ve dealt with in decades.
James is a professional and a family guy who cares about his customers. I would call him back again and again. Totally and quickly diagnosed and fixed my problem with the AC. Awesome company.
Highly Recommend
I'd like to start by saying if you are looking for a job to be done, look no further; I highly recommend Varsity. Service scheduled quickly and easily. I needed to change the appointment time, Erica helped me do that (also quickly and easily). The company called and emailed when the technician was on the way. I really liked the security they provide in sending a photo of the person that came to my home to do the job. James Kelly was the technician, this guy's awesome. He went out of his way to take extra time and care to get the job done the right way. He wore slip on booties over his work boots (loved that). Wore his mask the entire time we were in my home. He solved the first problem I had free of charge (since I signed up for the service contract which wound up being only $10 more than the cost of a technician coming out and subsequently waives that cost...no brainer, get the service contract if this offer is still available). Solved problem one at no cost to me. Checked my pressures in the air conditioning unit, found that my refrigerant was low, replenished it. This was pretty costly, but what he quoted me was very fair. He finished the job, ran the AC and waited to make sure that everything was in working order. If I need Varsity again I will request James be my technician. Can't say it enough, this company really did a great job with the service they provided my family. James Kelly, you are great at what you do! Keep up the great work!
