Faucet Install
Was fortunate to have Ray as my service team member today. The install of my new Kohler kitchen faucet was tricky as the pipe threads on the unit were somewhat cross-threaded making screwing the nut on difficult. Ray could have told me to return the faucet but worked on correcting the cross-threading for over half an hour until he was finally able to thread on the nut properly. His patience and time saved me valuable time should I had to return the faucet by mail to Kohler. Nice job Ray!
Basement Dehumidifier
Excellent. Craig was great informed us of what we needed and explained it. He told us about different services they had and did not push us to take them. He is an asset to the company. Varsity itself is a great cpany also they called to see if everything was ok and if we were pleased with the work done. We were happy with them and took out a contract. I highly recommend them
Cost Estimate
Vinny was very professional and understanding of my request for an estimate for a mini-split system, Very nice person..
Varsity Air Conditioning
Good job. Very neat and polite. Kevin L, & Jimmy C.
Outstanding service and follow up
My experience with Varsity was outstanding. My service technician Craig explained everything in great detail and was extremely courteous to us. He did not try to upsell anything but rather gave us options for us to consider going forward. On top of the great service their customer care specialist Erica reached out to us the next day to make sure we were satisfied with Craig and the work he performed. In addition Erica provided a summary of everything told to us as well as financing options for consideration. I highly recommend Varsity for any heating and cooling situations that might arise.
Excellent service
Anthony was very knowledgeable and he fixed out AC issue He was also a very nice person
A/c installation
Excellent experience. Outstanding crew(Kevin,Tom,Colin).knowledgeable, efficient and courteous. Perfect a/c installation start to finish. Highly recommended.
Hot Water Tank Problems
Vidal came on Friday to evaluate our hot water tank problems. After he explained options, we decided on replacement. He arrived around 9 AM on Saturday with Luis, and the two of them installed the new tank, a filtration system, and associated plumbing in 3.5 hours. They were quick, courteous, and explained all very well. When finished, they cleaned everything up and left us some suggestions to consider. We were very happy with the work
Exceptional Specialist
Vidal is a very knowledgeable, personable, respectful and efficient individual. He was honest upfront as to what Varsity can and cannot do for us. He sat down with us and informed us of our options with very good explanations. We learned a lot. We believe Vidal is an asset to Varsity.
AMAZING JOB!
I had an install crew come to my home to install a ductless mini split system yesterday. From the moment I called, I was pleased with the customer service. From Dave the supervisor who answered all my questions, to Eric the general manager who accommodated me on the schedule, to Christine who helped me with finance concerns, to Vinny who conducted my walk thru prior to the install, to the install crew themselves, it was a great experience all the way through. I received an email with photos of the technician's prior to their arrival, so I knew who to expect. They came on time, arrived in uniform and kept my home clean. They explained what would be done prior to starting the job, so that they could customize it to my liking. This team was very professional, and their work was FLAWLESS. Kevin, Tommy, and Colin were very polite, and kind, the entire time they were here. I couldn't be any more pleased with my experience from start to finish. I highly recommend this company to anyone in need of HVAC services in their home. 5 stars and two thumbs up! So very happy that I chose them for the job. I will certainly be using them again in the future. Thank you Varsity for a job well done, so happy to finally have cool air in my home.
