5 star rating
James was pleasant,knowledgeable and explained the issue with my furnace with patience. He was very efficient and wasn't pushy at all. Varsity is lucky to have him as an engineer.I was very pleased with the customer service at Varsity when I first called and spoke with Christine,and then Candice. They promptly put me on the schedule for service the same day.I bought a contract and have peace of mind now,knowing they will service my furnace and A/C unit.Thank you!
Excellent
Very professional, very personable, and most importantly, I have hot water!!
Furnace maintenance
Technician was courteous and efficient. Explained procedures, answered questions
Quality Service Response
Called about a boiler issue. The dispatch staff was kind and knowledgeable and did what they could to expedite the process of getting a a service tech to my home. The service tech (Paul) walked me through the issue and wasn’t pushy as to how to handle my options going forward. He was very professional.
Great service
He was on time and explained everything I needed to know. very personable
Service with James
Excellent James was excellent in telling me everything about my furnaces I will be sure to recommend him to my friends
Excellent job
The technician was well trained and professional
5 Star
Paul was a pleasure to deal with he answered all of our questions and went over everything with us. It was a great experience as always with Varsity.
New Customer
We had the pleasure of meeting Will today for service call on our boiler to install a automatic water feed. Could not be more satisfied with every aspect of the service from start to finish. Despite a more complex wiring job than initially expected, Will was diligent in securing the necessary information and equipment to get the job accomplished. He was extremely professional, personable and represented Varsity well with exceptional knowledge and high degree of customer service. Varsity earned a new customer today...Thank You!
Great customer service
Everyone at Varsity has been great. Thank you Paul and Jennifer.
