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I was very pleased with my technician Ralph who was honest and professional in addressing an issue I had with my CAC unit. He gave me recommendations to fix issues that were caused by the original installer from a different company and I am happy to say I will be using Varsity to service my unit going further. I will also be recommending Varsity to anyone that I know that needs heating/cooling systems serviced. Thank you!
proffesional, knowledeable.
Ralph was very informative did not rush spent time explaining our options
It was pleasure meeting Ralph - he is totally knowledgeable about AC system operation, and shares that knowledge so you understand clearly the possible problem with yours, and solution. Thank you!
Ralph was very professional and courteous. He worked until he found the problem, and updated us along the way. Thanks Ralph.
Ralph is definitely a 5 Star employee! He replaced my two Thermostats. He answered all my questions and patiently explained how they work. He is polite and respectful and very knowledgeable! Thank you Ralph!
We received excellent service from Ralph.....friendly, knowledgeable, and neat.
Ralph was the tech who visited and serviced the cooling system. Ralph was courteous, efficient and punctual for the scheduled service. The entire team including Ericka and Dayna who set the appointment up and renewed my service contract were equally efficient. Thank you
My Contracter, Ralph was Polite, Professional, Pleasant and Patientand eager to resolve my problem. which he did! He answered all my questions and described everything he did. I definitely would request him in the future.
Finally after 2 years the tech Ralph came and found the problem. Leaks in two units. Ralph was very professional and very pleasant. He came two days and finally found the issues that should have been found a year ago but the tech apparently that came didn't follow through. I would reccomend and ask for him on any future issues. Hopefully there won't be.....Ralph is an asset to the company. Thank you Ralph he listened when I got upset and explained everything and worked with me with the Company. Dave the manager also worked with me.
Ralph performed the annual maintenance on my AC system Varsity installed in 2009. He completed the work and informed me that the system was still working perfectly. He also noted that some mold was present in the exchange and offered a solution which is expensive but given we have been with them for 14 years and there is a trust there I authorized the work.
We had a gas leak and he found and fixed the issue very quickly. I was very pleased with the service he provided.